Shipping policy
Shipping Policy
Thank you for shopping at Electrolyte Solutions. The following terms and conditions constitute our Shipping Policy.
1. Order Processing Time All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: Processing time is separate from shipping time. Delays may occur during high-volume periods or due to issues outside our control (like severe weather).
2. Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options for customers within India:
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Standard Shipping: [₹80.00] flat rate. Estimated delivery in [3 to 7] business days.
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Free Shipping: We offer free standard shipping on all orders over [₹2000.00].
Delivery delays can occasionally occur. Electrolyte Solutions is not responsible for delays caused by the shipping carrier.
3. Shipment Tracking Once your order ships, you will receive a shipment confirmation email containing your tracking number(s). The tracking link will be active within 24 hours. You can track your order directly using the link provided.
4. Domestic and International Shipping At this time, we only ship domestically within India. We do not offer international shipping.
5. Damages and Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. Please save all packaging materials and damaged goods before filing a claim. We will work with you to ship a replacement or issue a refund as quickly as possible.
6. Contact Us If you have any questions or concerns regarding your shipping, please contact us at:
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Business Name: Electrolyte Solutions
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Physical Address: Nahar Bala ganj, Balrampur - Utraula Rd, Balrampur, Uttar Pradesh 271201, India
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Phone Number: 09648146167 , 08081111867
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Email: conact.lectrolytesolutions@gmail.com